The Strategic Plan we received has four focused goals, no date, and never names the district, the education sectors or learners. It lists no barriers (what could stop it reaching its goals). The three actions under the Sustainability goal are all environmental, although its objective also names organisational sustainability. One respondent said the last review was light and could be more thorough.
Ngā Wāhanga | Dashboard sections
Te Tirohanga Whānui|SummaryThe key message about your governanceNgā Mana Pakari|StrengthsThe governance practices that your board is doing well and should retain.Ngā Take Matua|Matters to AddressGaps and unresolved matters that need the Board's attention, with the most serious marked as Red FlagsKupu Tohutohu|Top RecommendationsA prioritised set of ten practical ways to address the governance issues identifiedKupu Āwhina|SuggestionsFurther suggestions to make your governance more effectiveWhare Tupuna|FrameworkThe eight dimensions of governance, each colour coded to its overall assessment ratingWhare Tupuna|DimensionsOur findings, Matters to Address and recommendations for each of the eight governance dimensionsTe Tirohanga Whānui | Summary
Buller REAP has a committed Board that works well together and has the compliance and monitoring basics of a well-run organisation. The work ahead is to capture the Manager's knowledge in clear plans and reporting, so every trustee can see how the organisation is going.
The Board is cohesive and committed. It receives detailed finance reports, a Risk and Audit Committee reviews the risks, and it has strong links with its communities.
Much of the organisation's knowledge sits with the Manager, including the detail of each contract and how it is likely to finish. The Board could start with a plan for the Manager's succession, a Strategic Plan with dates, owners and measures of progress, and a one-page budget forecast covering every contract.
Ngā Mana Pakari | Strengths▾
The governance practices that your board is doing well and should retain.
- A cohesive Board that respects mana.
- Respect for the mana of people and kaupapa was the highest-scoring item in the survey.
- Every respondent described themselves as committed.
- No formal dispute came up in this Aromatawai.
- Monitoring that goes further than we usually see.
- The Risk and Audit Committee reviews a register of 37 risks.
- The finance reports in the August 2026 pack came with the Finance Officer's written notes.
- Conflicts of interest are a standing agenda item with a written register.
- The Board keeps its documents in BoardPro, an online document system.
- A Board that names and works on its own gaps.
- In the survey, Board members named Board measures, better forecasting and stronger financial skills as things to work on.
- The Board has already set KPIs (key performance indicators) for the Manager's role, run its own self-review survey and put an acting-Manager arrangement in place.
- Strong community reach.
- Buller REAP runs twelve contracts and hears its communities through community and course surveys, Buller Youth Voice and a youth member on the Board.
- A driver-testing machine now travels to Karamea and Reefton because the community asked for it.
Ngā Take Matua | Matters to Address10▾
We identified 10 Matters to Address across the 8 dimensions of governance. Two of them are Red Flags, and they come first. Click on each one to read more detail around it.
- Does this match what you see?
- Is there context we have missed, or a document that would change a finding?
- Is the Board already working on any of these?
Kupu Tohutohu|Top Recommendations
These top recommendations are shown in the order we believe the board should prioritise them. Click each recommendation below to read a short summary, and click again for the full detail. Each one shows its governance dimension and a suggested timeframe, and some additional reference tags.
Some of these tags only show in the expanded view of the recommendation when clicked.
The current Strategic Plan has a number of areas to improve, including its completeness (it has no time period, targets or owners), its coherence, and its presentation and structure. A refreshed plan will be easier for the Board to check progress against, and to explain to funders.
A plan whose goals are not specific, and that names no measures, communities or time period, is hard to check progress against. Contract funding, named in 2 of the 3 survey answers about current risks, is not yet part of the strategy. Starting the refresh soon would help other recommendations, such as Board-level indicators, get under way, and it could use the SOAR conversation proposed on the August 2026 agenda.
The Board will be able to check progress against a plan that names its target communities, its time period and its main barriers. The plan's Sustainability goal will also cover the organisation's financial future.
- Consider running the SOAR exercise proposed on the August 2026 agenda, and use it to name the three or four biggest barriers to the Strategic Plan's goals, and write them into the plan.
- Give the Strategic Plan a title block on its first page with the organisation's name, the district, the sectors and the plan period.
- Add at least one action on financial and organisational sustainability to the Sustainability goal.
- Set a strategy review point every six months in the Annual Work Plan.
- Te Whare Hukahuka can guide the Board through a clear, yet robust, Strategy Refresh process.
- A reader cannot tell from the Strategic Plan which organisation it belongs to or where it works.
- Contract funding, named in 2 of the 3 survey answers about current risks, stays outside the strategy.
Agree a short list of measures and success indicators that tell you how the organisation and the Board are performing. Review this annually alongside the Board's own self-review survey, so trustees have an agreed way to judge whether the strategy is working.
The Strategic Plan we received sets four goals with actions, and no targets, owners or review date. Your Board Documents Checklist (the list of Board documents rated for this review) rates an Annual Plan and Organisation KPIs as in place, which we did not receive. Nothing in the August 2026 pack reports against the strategic goals. Only 1 of 6 survey respondents said the Board has a clear set of KPIs that it uses.
Without agreed measures, the Board has no shared way to judge whether its strategy is working. In the survey, both respondents who answered the question on support asked for help with Board KPIs, so the Board is ready to start. A first short list can be agreed at one Board session, and a measure for each strategic goal can follow the Strategic Plan refresh.
A short list of measures gives trustees a regular, shared check on whether the Board and the organisation are making progress.
- Consider starting with three measures of the Board's own progress that came up in this Aromatawai: the share of actions agreed at Board meetings that are closed on time, the trustee training completed, and one gathering of the whole Board outside meetings each year. Each can be counted from the Board's own records. Then add one more measure for each of the four strategic goals.
- Note the measures at the top of the Manager's report and in the Annual Work Plan, so trustees see them at every meeting.
- Review the measures once a year alongside the Board's self-review survey, and talk through the results together.
- Te Whare Hukahuka can guide your Board in developing and refining a set of effective, Board-ready indicators.
- The Board keeps making decisions without its own measures, and cannot easily show the community or funders how the Board is going.
- The Board has no agreed measures to check progress on its own priorities, such as forecasting and trustee training.
- Agreed actions are harder to follow up, because the August 2026 agenda's 'Actions from Previous Meetings' item lists no actions, owners or due dates.
Produce a one-page budget forecast that shows, for each of the 12 contracts, what has been spent, what is left and where it is likely to finish. Make it a standing page in every board pack. Trustees would then see early if a contract is likely to cost more than its funding, with time to respond.
The 2026 budget summary shows one column for the whole organisation, with no view by contract and no list of contracts confirmed for 2027. Two income lines (contract funding and funding through REAP Aotearoa) make up 96% of budgeted income. On 5 August 2026 the Risk and Audit Committee noted that forecasting by contract would be highly beneficial, and 4 of 6 survey respondents raised forecasting.
Contract funding, including funding through REAP Aotearoa, makes up 96% of budgeted income, so the Board's main financial risk is a contract that costs more than its funding, or is not renewed. Today the full Board hears how each contract is tracking mainly when the Manager talks it through. A first one-page forecast can come to the next Board meeting, well before the next contracts renew.
Every trustee can easily see how each contract is tracking. The Board can then ask questions and make plans from a set of written figures that everyone has access to.
- Ask the Manager and the Finance Officer for a one-page table reported at meetings. It can be one row for each contract, showing months passed, amount spent, amount left and the likely financial position when the contract ends.
- Consider adding a status for each contract (confirmed, renewal pending, or at risk) and its end date, updated each quarter.
- Ask the organisation's external accountant whether using the 'tracking categories' feature in Xero, the accounting software, could produce the same one-page view of each contract for the 2027 budget.
- Have the Risk and Audit Committee consider whether the organisation needs more accounting support.
- Without a written forecast, the Board may not see that a contract will cost more than its funding until the money is spent.
- Detailed knowledge of each contract stays mainly with the Manager, which leaves the Board exposed if the Manager leaves suddenly.
- Without early warning, the Board has little time to cut costs, cover a shortfall from other income or seek more funding.
Give every trustee regular training in reading Buller REAP's own finance reports, including the Profit & Loss, the Balance Sheet and the Budget Variance Report. Give the trustees who already have financial skills a defined role in finance reporting. Training helps more of the Board question the figures with confidence.
In the survey, three of the five respondents who answered named financial skills as the thing to strengthen. Two other answers pointed to financial expertise already on the Board that could be used more. The August 2026 pack included a Budget Variance Report with written notes from the Finance Officer.
Trustees share responsibility for decisions about money, so each of them needs to understand the figures. When only a few people are confident with the reports, oversight depends on those people. Training would then enable the trustees to utilise the one-page contract forecasts that this dashboard also recommends.
Every trustee can read the organisation's finance reports and ask informed questions about them. The Board makes full use of the financial skills it already has.
- Consider one facilitated session each year on reading Buller REAP's own finance reports, held locally or online, and repeat it whenever a new trustee joins.
- Run a short round at a Board meeting where each member says the skills they bring.
- Consider giving the trustees with a financial background a defined role, such as on the Risk and Audit Committee or reviewing the finance report before each meeting.
- Ask the Finance Officer to add a short summary box to the top of the Budget Variance Report. It could show how many months the organisation could run on its cash, the surplus or deficit against the budget for the months so far, and reserves.
- Consider making 'trustee training completed' one of the measures of progress that the Board tracks.
- Trustees approve figures that some of them say, in the survey, they want to understand better.
- The Board could pay for outside financial skills while some of what it needs already sits among its members.
- The Risk and Audit Committee keeps depending on the Manager to talk it through the figures.
Write a short plan that sets out what honouring Te Tiriti o Waitangi will actually look like in the Board's practice over the next three years. Include how the Board will grow its relationship with Ngāti Waewae and Arahura Marae. This makes progress on Te Tiriti something the Board can check.
The Constitution (rule 2.4) and the Strategic Plan both commit to Te Tiriti, and the Plan names two actions, but neither says what that means for the Board. The Governance Policy lists a separate Te Tiriti o Waitangi Commitment document, which we were not given. We saw no record of who holds the Treaty Partner (iwi) place. Bringing values and tikanga into governance was one of the two lowest-scoring survey items.
Without agreed steps, the Board has little to act on or check its Te Tiriti commitment against. The Board already means to honour Te Tiriti, and the Deputy Chair leads the Board on tikanga, so the plan has a starting point. Six months allows time to talk with Ngāti Waewae before the Board agrees the plan.
The commitment to Te Tiriti referenced in the Constitution and the Strategic Plan can become a plan the whole Board can own, follow and review. The whole Board shares the work, with the Deputy Chair leading it.
- Consider asking the Deputy Chair to bring a first draft of the one-page, three-year Te Tiriti plan to a meeting. It could cover things such as pepeha for trustees, local history, karakia and the relationship with Arahura Marae.
- Consider a conversation with Ngāti Waewae about its recently released education policy, and how Buller REAP's own policies fit alongside it.
- Decide what the Treaty Partner position on the Board (set aside for an iwi representative) actually means for Buller REAP, as part of the Constitution update.
- Put a Tiriti-related learning opportunity into the Board's annual calendar each year.
- The Board's commitment to Te Tiriti, in its Constitution and Strategic Plan, remains with no agreed steps that we could see.
- Progress depends on invitations from partners such as Arahura Marae and on the Deputy Chair, and can stall if either changes.
- Māori and Te Tiriti perspectives at the Board rest mainly on the Deputy Chair, and could be lost if he leaves.
Develop a short plan on how Buller REAP would keep running if the Manager steps away. As part of board member induction, give every new trustee a named mentor and a walk-through of the Board's papers and systems. This would enable the whole Board to know how the organisation would keep running without the Manager, and new trustees could contribute sooner.
The Manager has led Buller REAP for 5 years, after 10 years on the Board, and holds much of the contract knowledge. Your Board Documents Checklist (the list of Board documents rated for this review) rates succession and induction processes as up to date, while your Risk Register lists both as still to do, and we did not receive either. 4 of 6 survey respondents had no plan yet for succession in their role.
A small organisation that relies on one person's knowledge is exposed if that person leaves, and cover for leave is a good start. We saw no written plan for longer-term Manager succession, or for bringing new trustees up to speed. A one-page plan for the Manager's role can start at the next Board meeting, and a Board succession and induction plan can follow within six months.
Ensuring the organisation can keep running if the Manager steps away, with the whole Board knowing the plan. Each new trustee has a mentor to support them, and an induction pack.
- At the next Board meeting, ask the Manager and the Chair to prepare a one-page plan for Manager role succession. It can start by writing down the acting-Manager arrangement already used during leave, so the whole Board knows it.
- Have Board and Manager succession as a topic to discuss annually on the Board's Annual Work Plan.
- Consider pairing every new trustee with a named mentor for their first six months. Each would meet their mentor once before their first Board meeting, and have a short walk-through of BoardPro (the Board's online document system).
- Consider undertaking a board skills matrix (one-page stocktake of skills and representation) for board members before the next election round. Te Whare Hukahuka can provide a template.
- Fifteen years of organisational knowledge could leave with the Manager, and the Board would have to rebuild it quickly.
- New trustees can take more than a year to find their feet, as one survey answer says, and contribute less in that time.
- With no skills matrix (your Checklist rates it as not in place), the Board cannot show which skills to seek when a place opens.
Each paper would set out the question, the options, what management recommends and a draft resolution. Fuller minutes would let a trustee see, a year later, what was decided and why. The Board would also confirm its Board Secretary role (who takes the minutes and keeps the Board's records), ideally held by someone who is not also presenting reports at the meeting.
Board papers go out before meetings, but in the August 2026 pack the AI policy came for decision with four sample policies, and no cover paper with a recommendation or draft resolution. The proposed change of financial year, which the agenda says would need a Constitution change, came as a discussion item with no paper attached. In the survey, 2 of the 5 respondents who answered asked for stronger minute-taking.
A board decides better when it sees the options and a recommendation before it votes, and a clear record lets it follow up what it agreed. Decision papers and fuller minutes can start at the next meeting.
Trustees can decide with confidence at the meeting, without putting decisions off. The Board's record also shows who is doing what, and by when.
- Consider a one-page decision paper template, and use it for the next two decisions on the agenda.
- Agree a minutes template that records each decision, who owns it and when it is due.
- Under the agenda's existing 'Actions from Previous Meetings' item, list each action, its owner and its due date, and have the Chair read through the list at each meeting.
- Confirm who provides the Board's secretarial services, which rule 5.7.4 of the Constitution asks the Board to arrange through the Manager: who takes the minutes and keeps the Board's records, and how much time this needs. Many boards choose a minute-taker who is not also presenting reports at the same meeting, so the record stays independent.
- Te Whare Hukahuka can provide decision paper and minutes templates.
- The Board's minutes stay brief, and it is harder to look back on why a decision was made.
- Trustees decide without a recommendation in front of them, and risk putting decisions off while they catch up.
Put the rules the Board already works by into one short schedule. It would say what the Chair and the Manager can each approve alone, what the Risk and Audit Committee decides, and how the Board votes on everything else. Any trustee could check the schedule before a decision.
We did not see written delegations for the Chair or the Manager, the Financial Limitations Procedure or the Risk and Audit Committee's Terms of Reference. Your Board Documents Checklist (the list of Board documents rated for this review) rates all but the Procedure as in place, and 5 of 6 survey respondents said financial delegations are documented. The Constitution does not say which decisions need the full Board.
Written delegations protect the Board and the people who act for it, because everyone can check who may approve what. Today the rules work in practice, though 4 of 6 survey respondents were not sure whether the Risk and Audit Committee has Terms of Reference. Six months allows time to find the Financial Limitations Procedure and the Risk and Audit Committee's Terms of Reference, and then adopt a schedule.
Every trustee can see who decides what, in one place. The Board's rules stay the same when the Chair, the Manager or the committee members change.
- Ask the Manager for the Financial Limitations Procedure and the Risk and Audit Committee's Terms of Reference, bring them to the next meeting, and file them in BoardPro where every trustee can find them.
- Consider a half-page delegations schedule (a list of who may approve what, and up to what amount) covering the Chair, the Manager, the committee and the full Board. Use the dollar levels that apply in practice today, and have the Board adopt it.
- Agree the five most common kinds of Board decision and the approval each needs, and record them in the Board Meeting Procedures that the Constitution refers to.
- Consider a standing five-minute slot at each Board meeting for the Risk and Audit Committee to report what it did.
- Unwritten rules can be lost when the Chair or the Manager changes.
- A large purchase, loan or property decision could skip the full Board, because no rule we saw says which decisions need it.
- If the Risk and Audit Committee's Terms of Reference cannot be found, what it signs off rests on unwritten authority.
Send members, partners and the community a short note after each Board meeting on what was decided. Add a Board section to the annual report on what the Board set out to do and what it achieved. Buller REAP already listens well, and these notes tell its communities what the Board did with what they said.
In the survey, telling stakeholders about the Board's decisions and direction was one of the two lowest-scoring items. Apart from the annual report at the AGM (annual general meeting), the Board does not regularly report its decisions back to the community. The Strategic Plan we received also never names Buller, the district, the sectors or learners.
Members and funders who hear what the Board decides are more likely to trust it and to offer support. Reporting back also makes the Board accountable to the communities it serves. A short note after each meeting asks little of anyone, so it can start after the next meeting.
Members, partners and the community hear what the Board decided and where it is heading. People also know who to talk to about the organisation's direction.
- After each meeting, consider sending the society's members and partners a five-line note on what the Board decided, and posting it on the organisation's own channels.
- Add a short Board section to the annual report, beyond the Chair's address, on what the Board set out to do, what it did and what comes next.
- Consider one structured way each year to ask the community what it wants, such as a short survey or a hui in each rural centre.
- When the Strategic Plan is next refreshed, name the district, the sectors and the communities Buller REAP serves on its first page.
- The community sees the programmes but rarely the Board, and may not know who to talk to about direction.
- Members of the society hear a whole year of decisions at once, at the AGM.
- The Board hears communities in many ways, but has no set point each year to ask what they want for its direction.
Update the Constitution and the Governance Policy together, so they match current law and how the Board works today. At the same time, decide what happens with the two Board positions the Constitution reserves for a Buller Māori Community representative and a Treaty Partner, and record the decision.
The Constitution cites the Incorporated Societies Act 1908, which the 2022 Act has replaced, and its review date passed in October 2025. Some clauses contradict each other, and rule 5.6 on Board size is garbled. The August 2026 agenda names seven Board members, one of them as an apology. We saw no record of who holds the places reserved for a Buller Māori Community representative and a Treaty Partner.
The Constitution is the Board's main source of authority, so it needs to be current and consistent. The Board may already be calling a Special General Meeting to change its financial year, and these amendments could go to the same meeting. Six months also gives time to write the three-year Te Tiriti plan this dashboard recommends, and use it to decide what the Treaty Partner position is for.
The founding documents match current law and how the Board works today. The Board also makes a deliberate, recorded decision about the two positions the Constitution reserves for a Buller Māori Community representative and a Treaty Partner.
- Consider asking two Board members to check the Constitution against the Incorporated Societies Act 2022, the law that now governs incorporated societies. They can also use the list of inconsistencies in our review of the Constitution, under Tuhinga | Document Review.
- Take the Constitution amendments to a Special General Meeting (a meeting of members outside the AGM). The Risk and Audit Committee's 5 August 2026 minutes say the proposed change of financial year would go to a special meeting, so the amendments could go to the same one. Rule 6.8 already lets an AGM set a different year-end, so the accountant could confirm which route is simpler.
- At the same time, update the Governance Policy's list of laws, as some have since been replaced. Update its list of related documents too. Consider bringing its July 2027 review date forward.
- Put the two reserved positions (for a Buller Māori Community representative and a Treaty Partner) on a Board agenda as a decision. The options could be to:
- invite nominations for them, as rules 5.9 and 6.6 provide
- ask Ngāti Waewae whom it would put forward as the Treaty Partner
- record why they stay open, and revisit them at the next election
- Add conflicts of interest, trustee indemnity (protection for trustees against personal liability) and an expenses clause to the list of amendments.
- The Māori Community and Treaty Partner positions stay with no holder on record, and no recorded decision on either.
- In a dispute, a Constitution that cites the 1908 Act and contradicts itself is harder to rely on.
- With no one recorded in the Treaty Partner position, the Board's Treaty partnerships goal has no iwi voice formally at the table.
Kupu Āwhina | Suggestions
Further recommendations that sit alongside the Top 10. Click each one to expand the full detail.
Give each trustee one area to follow and report on, such as community reporting or tikanga, and ask every trustee to speak on each decision before the vote. Support the Chair with a development plan and a regular check-in with the Deputy Chair. More trustees take part in each decision.
In the survey, 2 of 6 respondents said an executive decision-making group operates. This is a small group, such as the Chair and the Manager, that makes some decisions outside Board meetings. One respondent was not always comfortable with how decisions are reached, and two said they would like to contribute more. The Risk and Audit Committee is the Board's only committee, and trustees do not hold portfolios.
Boards decide better when every member contributes, and this Board already works well together. Six months gives newer trustees time to settle in before they take on a portfolio of their own (an area of the Board's work to follow and report on). Support for the Chair matters because much of the Board's work now goes through the Chair.
The governance work and the speaking time are shared across the whole Board, so decisions draw on everyone's knowledge. The Chair also gets a development plan and regular support from the Deputy Chair.
- Consider offering each trustee one small portfolio (an area to follow and report on) that matches their experience. Examples are rural communities, youth, tikanga, community reporting or Board development. Give each portfolio a two-line brief and a report slot on the annual calendar.
- Agree a round-the-table practice on decision items, so each trustee speaks before the vote.
- Consider a short trustee-only slot at each meeting (time without the Manager and staff in the room), so no one has to ask for it.
- Consider a standing check-in between the Chair and the Deputy Chair before each meeting.
- Consider writing the Chair's own development goals into a Board development plan, with an external governance mentor for the Chair for a year.
- Trustees who want to contribute more, as two survey answers say, have no set way to do it.
- Many decisions rest with the Chair and the Deputy Chair, as one survey answer says, so progress depends on two people.
- Decisions draw on fewer viewpoints than the Board has at the table.
Show the whole financial plan on one page, including a contingency line (money set aside for the unexpected), planned building and repair work, and reserves. Add a short note explaining any planned surplus or deficit. Trustees would know what they are approving when they sign off the budget.
The 2026 budget plans a $25,198 deficit with no note on why or how it is funded. An $8,000 repairs cost entered twice makes up about a third of it. There is no line for contingency (money set aside for the unexpected), capital (building and repair work) or reserves. The Balance Sheet shows $400,000 in term investments, and $42,615 was spent on a classroom the budget does not include.
When the budget leaves out reserves and capital works, the Board approves only part of the financial plan, and decisions about reserves and building work are made outside it. Building the 2027 budget is the natural point to make the change. Trustees will use the new lines more easily after training in reading the finance reports, which this dashboard also recommends.
The Board will see the whole financial plan on one page, including what it holds in reserve and what it plans to build or repair. Any planned deficit, such as the $25,198 in the 2026 budget, will come with its reason.
- Add three lines to the 2027 budget: a contingency fund, capital works (building and repair work), and transfers to or from reserves. Show reserves at the start and end of the year on the same page.
- Add a two-sentence note explaining any planned surplus or deficit.
- Correct the $8,000 office repairs cost that is entered twice in the 2026 budget, so it appears once, and split General Expenses and Workshop / Course programmes into their main parts.
- In the 2027 budget, add a column of the previous year's actual or forecast figures beside each line.
- The Board approves a deficit with no written note on why it is planned or how it will be funded.
- Decisions on reserves and capital works are made outside the budget the Board signs off.
Put a one-page Annual Work Plan at the front of every board pack, so trustees can see the year ahead. Set the next meeting date before each meeting closes. Check that the usual one-hour meeting is long enough for what each pack asks of the Board.
The July 2026 minutes say the Board's Annual Work Plan is attached in BoardPro, and your Board Documents Checklist (the list of Board documents rated for this review) rates it as well used. It is not in the August 2026 pack, and we have not seen it. The August 2026 agenda and the July 2026 minutes both end with no date set for the next meeting. The August 2026 pack ran to 52 pages for a one-hour meeting.
A board that can see its year ahead can plan its work, prepare for each meeting and give each item enough time. Meetings already run reasonably well, so these are small changes that can start at the next meeting.
Trustees will see the Board's year ahead and know when they next meet. Each meeting will be long enough for the decisions its pack asks of the Board.
- Put the Annual Work Plan on page one of every board pack, with the current meeting highlighted.
- Set the next two meeting dates now, and keep a rolling calendar.
- Consider a standing call between the Chair and the Manager two weeks before each meeting to set the agenda.
- Consider moving policy reviews and the Annual Work Plan to one dedicated session each year, so neither is squeezed into a five-minute agenda slot.
- Trustees who do not open the Annual Work Plan in BoardPro cannot easily see which decisions and reports are coming up.
- With no date set when a meeting closes, the next one has to be arranged afterwards, and fewer trustees may be able to attend.
Fix the wrong title and date on the August 2026 Balance Sheet, the 2025 title on the Budget Variance Report, and the 11 July 2026 date on the Finance Officer's notes about the July figures. Add the budget for the months so far, and a short summary at the top that flags the lines needing the Board's attention.
The Balance Sheet in the August 2026 pack is titled 2025 and dated 31 December 2026, for figures that appear to be at 31 July. The Budget Variance Report sets seven months of actuals against the full-year budget and highlights no lines. Wages show 28% under the full-year budget, but run about 23% above budget for seven months. REAP Aotearoa funding shows 31% under, and the Finance Officer's note says it is on track.
Trustees trust reports more when the dates and titles are right, and they can act sooner when the important figures stand out. The fixes are small, and the Finance Officer can make them before the next board pack.
Trustees will be able to trust the finance reports on first reading. The lines that need a decision will stand out from the many that do not.
- Ask the Finance Officer to correct the Balance Sheet's title and date, which do not match the period its figures cover.
- Correct the $8,000 office repairs cost that is entered twice in the 2026 budget, so it appears once.
- Add a short summary box of the key figures to the Budget Variance Report (the report comparing spending with the budget), with a coloured mark beside any line more than 20% off the budget for the months so far.
- Keep a one-page list of all Board policies in the board pack, with the date each was last reviewed and when it is next due.
- Errors in dates and titles give trustees reason to doubt the financial reports.
- The few figures that need the Board's attention are hard to find among the many that do not.
If the existing policy is thin, add a short written process to the Conflicts of Interest Register the Board already keeps. It would say how a trustee declares a conflict and what they do while the Board decides, so today's practice continues when members change. Also add clauses to the Constitution on trustee indemnity (protection against personal liability) and on the expenses trustees can claim.
Conflicts of interest were on the July and August 2026 Board agendas, with a register of interests. The Constitution does not mention conflicts, indemnity or trustees' expenses, and no document we received says what a trustee does when they have one. Your Board Documents Checklist (the list of Board documents rated for this review) rates a Conflicts of Interest Policy and an expenses policy as in place.
A written policy protects the Board's decisions from challenge, and protects trustees when a conflict arises. Conflicts are handled well today, so the policy can come after more urgent work, within the next twelve months. The clauses on trustee protection and expenses could go to the same general meeting as the other Constitution updates.
The Board's practice of declaring conflicts at every meeting will be written into policy, so it continues when members change. Trustees will also know what protection from personal liability, and what expenses, they are entitled to.
- Ask the Manager for the existing conflicts of interest and expenses policies. If they are thin, consider writing two paragraphs on how conflicts are handled. Adopt the paragraphs and the 2026 Declarations of Interest form together as one policy.
- Confirm with the insurer what cover Board members hold, and include an indemnity clause (protection against personal liability) in the Constitution update this dashboard recommends.
A new member may declare an interest but not know whether to leave the room or stay out of the vote.
The Whare Tupuna governance framework looks at your governance across eight dimensions of Mana. This reflects that governance is more than oversight and compliance – it is about elevating the mana of your kaupapa and your organisation over time.
The eight dimensions of the Whare Tupuna are set out here. Click on each dimension to see more information about it.
The dimensions are colour coded with their overall rating.
Whare Tupuna | Dimensions
Tūāpapa represent the foundations that guide your board's decisions and behaviour – including the kaupapa, values, tikanga, policies and core documents that anchor everything above. They are the load-bearing beliefs that remain over time and shape how your board operates into the future.
This dimension reflects Mana Whenua – mana built from drawing on tūpuna-led guidance that serves the present and will outlast any one board to safeguard the future.
Most core parts of a founding document are in place. The Constitution and Governance Policy need updating, and a few modern protections are missing from the Constitution, such as a process for conflicts of interest.
Recommendations to improve your Tūāpapa
Write a short plan that sets out what honouring Te Tiriti o Waitangi will actually look like in the Board's practice over the next three years. Include how the Board will grow its relationship with Ngāti Waewae and Arahura Marae. This makes progress on Te Tiriti something the Board can check.
The Constitution (rule 2.4) and the Strategic Plan both commit to Te Tiriti, and the Plan names two actions, but neither says what that means for the Board. The Governance Policy lists a separate Te Tiriti o Waitangi Commitment document, which we were not given. We saw no record of who holds the Treaty Partner (iwi) place. Bringing values and tikanga into governance was one of the two lowest-scoring survey items.
Without agreed steps, the Board has little to act on or check its Te Tiriti commitment against. The Board already means to honour Te Tiriti, and the Deputy Chair leads the Board on tikanga, so the plan has a starting point. Six months allows time to talk with Ngāti Waewae before the Board agrees the plan.
The commitment to Te Tiriti referenced in the Constitution and the Strategic Plan can become a plan the whole Board can own, follow and review. The whole Board shares the work, with the Deputy Chair leading it.
- Consider asking the Deputy Chair to bring a first draft of the one-page, three-year Te Tiriti plan to a meeting. It could cover things such as pepeha for trustees, local history, karakia and the relationship with Arahura Marae.
- Consider a conversation with Ngāti Waewae about its recently released education policy, and how Buller REAP's own policies fit alongside it.
- Decide what the Treaty Partner position on the Board (set aside for an iwi representative) actually means for Buller REAP, as part of the Constitution update.
- Put a Tiriti-related learning opportunity into the Board's annual calendar each year.
- The Board's commitment to Te Tiriti, in its Constitution and Strategic Plan, remains with no agreed steps that we could see.
- Progress depends on invitations from partners such as Arahura Marae and on the Deputy Chair, and can stall if either changes.
- Māori and Te Tiriti perspectives at the Board rest mainly on the Deputy Chair, and could be lost if he leaves.
Update the Constitution and the Governance Policy together, so they match current law and how the Board works today. At the same time, decide what happens with the two Board positions the Constitution reserves for a Buller Māori Community representative and a Treaty Partner, and record the decision.
The Constitution cites the Incorporated Societies Act 1908, which the 2022 Act has replaced, and its review date passed in October 2025. Some clauses contradict each other, and rule 5.6 on Board size is garbled. The August 2026 agenda names seven Board members, one of them as an apology. We saw no record of who holds the places reserved for a Buller Māori Community representative and a Treaty Partner.
The Constitution is the Board's main source of authority, so it needs to be current and consistent. The Board may already be calling a Special General Meeting to change its financial year, and these amendments could go to the same meeting. Six months also gives time to write the three-year Te Tiriti plan this dashboard recommends, and use it to decide what the Treaty Partner position is for.
The founding documents match current law and how the Board works today. The Board also makes a deliberate, recorded decision about the two positions the Constitution reserves for a Buller Māori Community representative and a Treaty Partner.
- Consider asking two Board members to check the Constitution against the Incorporated Societies Act 2022, the law that now governs incorporated societies. They can also use the list of inconsistencies in our review of the Constitution, under Tuhinga | Document Review.
- Take the Constitution amendments to a Special General Meeting (a meeting of members outside the AGM). The Risk and Audit Committee's 5 August 2026 minutes say the proposed change of financial year would go to a special meeting, so the amendments could go to the same one. Rule 6.8 already lets an AGM set a different year-end, so the accountant could confirm which route is simpler.
- At the same time, update the Governance Policy's list of laws, as some have since been replaced. Update its list of related documents too. Consider bringing its July 2027 review date forward.
- Put the two reserved positions (for a Buller Māori Community representative and a Treaty Partner) on a Board agenda as a decision. The options could be to:
- invite nominations for them, as rules 5.9 and 6.6 provide
- ask Ngāti Waewae whom it would put forward as the Treaty Partner
- record why they stay open, and revisit them at the next election
- Add conflicts of interest, trustee indemnity (protection for trustees against personal liability) and an expenses clause to the list of amendments.
- The Māori Community and Treaty Partner positions stay with no holder on record, and no recorded decision on either.
- In a dispute, a Constitution that cites the 1908 Act and contradicts itself is harder to rely on.
- With no one recorded in the Treaty Partner position, the Board's Treaty partnerships goal has no iwi voice formally at the table.
If the existing policy is thin, add a short written process to the Conflicts of Interest Register the Board already keeps. It would say how a trustee declares a conflict and what they do while the Board decides, so today's practice continues when members change. Also add clauses to the Constitution on trustee indemnity (protection against personal liability) and on the expenses trustees can claim.
Conflicts of interest were on the July and August 2026 Board agendas, with a register of interests. The Constitution does not mention conflicts, indemnity or trustees' expenses, and no document we received says what a trustee does when they have one. Your Board Documents Checklist (the list of Board documents rated for this review) rates a Conflicts of Interest Policy and an expenses policy as in place.
A written policy protects the Board's decisions from challenge, and protects trustees when a conflict arises. Conflicts are handled well today, so the policy can come after more urgent work, within the next twelve months. The clauses on trustee protection and expenses could go to the same general meeting as the other Constitution updates.
The Board's practice of declaring conflicts at every meeting will be written into policy, so it continues when members change. Trustees will also know what protection from personal liability, and what expenses, they are entitled to.
- Ask the Manager for the existing conflicts of interest and expenses policies. If they are thin, consider writing two paragraphs on how conflicts are handled. Adopt the paragraphs and the 2026 Declarations of Interest form together as one policy.
- Confirm with the insurer what cover Board members hold, and include an indemnity clause (protection against personal liability) in the Constitution update this dashboard recommends.
A new member may declare an interest but not know whether to leave the room or stay out of the vote.
Tekoteko is the carved figurehead that represents the leadership at the peak of the whare. In governance, it includes having solid governance roles, collective responsibility, board composition and oversight of organisational functions. Rather than focusing on status and control, strong governance is about enabling those that you represent so they can thrive and keep your kaupapa alive.
This dimension reflects Mana Tuku Iho – mana vested in the people who lead that compels us to act in ways that honour those before us, for the benefit of the collective.
Spending approvals work in practice, and the Deputy Chair and the Manager are trusted with a great deal. We did not see a written record of who decides what, although one is reported to exist and your Board Documents Checklist (the list of Board documents rated for this review) rates it as in place.
Recommendations to improve your Tekoteko
Put the rules the Board already works by into one short schedule. It would say what the Chair and the Manager can each approve alone, what the Risk and Audit Committee decides, and how the Board votes on everything else. Any trustee could check the schedule before a decision.
We did not see written delegations for the Chair or the Manager, the Financial Limitations Procedure or the Risk and Audit Committee's Terms of Reference. Your Board Documents Checklist (the list of Board documents rated for this review) rates all but the Procedure as in place, and 5 of 6 survey respondents said financial delegations are documented. The Constitution does not say which decisions need the full Board.
Written delegations protect the Board and the people who act for it, because everyone can check who may approve what. Today the rules work in practice, though 4 of 6 survey respondents were not sure whether the Risk and Audit Committee has Terms of Reference. Six months allows time to find the Financial Limitations Procedure and the Risk and Audit Committee's Terms of Reference, and then adopt a schedule.
Every trustee can see who decides what, in one place. The Board's rules stay the same when the Chair, the Manager or the committee members change.
- Ask the Manager for the Financial Limitations Procedure and the Risk and Audit Committee's Terms of Reference, bring them to the next meeting, and file them in BoardPro where every trustee can find them.
- Consider a half-page delegations schedule (a list of who may approve what, and up to what amount) covering the Chair, the Manager, the committee and the full Board. Use the dollar levels that apply in practice today, and have the Board adopt it.
- Agree the five most common kinds of Board decision and the approval each needs, and record them in the Board Meeting Procedures that the Constitution refers to.
- Consider a standing five-minute slot at each Board meeting for the Risk and Audit Committee to report what it did.
- Unwritten rules can be lost when the Chair or the Manager changes.
- A large purchase, loan or property decision could skip the full Board, because no rule we saw says which decisions need it.
- If the Risk and Audit Committee's Terms of Reference cannot be found, what it signs off rests on unwritten authority.
Pou Tokomanawa is the central support pillar of the whare – representing how well your board functions together as a collective. This includes how decisions are made, how disagreement is held, and how trust and cohesion is built and maintained.
This dimension reflects Mana Tangata – recognising the inherent mana of individuals and the collective. This mana moves people and kaupapa forward, with each shared decision compounding to generate momentum.
Respect for mana was the highest-scoring item in the survey. Pou Tokomanawa (cohesion) is rated amber overall because a few survey answers say a small group influences some decisions. The Board discussed its self-review last year, and we saw nothing showing it has talked about how members experience the way decisions are made.
Recommendations to improve your Pou Tokomanawa
Give each trustee one area to follow and report on, such as community reporting or tikanga, and ask every trustee to speak on each decision before the vote. Support the Chair with a development plan and a regular check-in with the Deputy Chair. More trustees take part in each decision.
In the survey, 2 of 6 respondents said an executive decision-making group operates. This is a small group, such as the Chair and the Manager, that makes some decisions outside Board meetings. One respondent was not always comfortable with how decisions are reached, and two said they would like to contribute more. The Risk and Audit Committee is the Board's only committee, and trustees do not hold portfolios.
Boards decide better when every member contributes, and this Board already works well together. Six months gives newer trustees time to settle in before they take on a portfolio of their own (an area of the Board's work to follow and report on). Support for the Chair matters because much of the Board's work now goes through the Chair.
The governance work and the speaking time are shared across the whole Board, so decisions draw on everyone's knowledge. The Chair also gets a development plan and regular support from the Deputy Chair.
- Consider offering each trustee one small portfolio (an area to follow and report on) that matches their experience. Examples are rural communities, youth, tikanga, community reporting or Board development. Give each portfolio a two-line brief and a report slot on the annual calendar.
- Agree a round-the-table practice on decision items, so each trustee speaks before the vote.
- Consider a short trustee-only slot at each meeting (time without the Manager and staff in the room), so no one has to ask for it.
- Consider a standing check-in between the Chair and the Deputy Chair before each meeting.
- Consider writing the Chair's own development goals into a Board development plan, with an external governance mentor for the Chair for a year.
- Trustees who want to contribute more, as two survey answers say, have no set way to do it.
- Many decisions rest with the Chair and the Deputy Chair, as one survey answer says, so progress depends on two people.
- Decisions draw on fewer viewpoints than the Board has at the table.
Pou Tūhono represent the systems and structures that support good governance: the processes, the meeting rhythm, the information, and the tools that let the board govern reliably. Strong Pou Tūhono help ensure people don't burn out and hold the kaupapa steady over time.
This dimension reflects Mana Tōpū – mana generated from turning collective intent into clear structure and processes that carry the mauri of the kaupapa and those within it.
The board pack gives the Board more financial and risk reports than we usually see for a board of this size. The minutes record decisions briefly.
Recommendations to improve your Pou Tūhono
Each paper would set out the question, the options, what management recommends and a draft resolution. Fuller minutes would let a trustee see, a year later, what was decided and why. The Board would also confirm its Board Secretary role (who takes the minutes and keeps the Board's records), ideally held by someone who is not also presenting reports at the meeting.
Board papers go out before meetings, but in the August 2026 pack the AI policy came for decision with four sample policies, and no cover paper with a recommendation or draft resolution. The proposed change of financial year, which the agenda says would need a Constitution change, came as a discussion item with no paper attached. In the survey, 2 of the 5 respondents who answered asked for stronger minute-taking.
A board decides better when it sees the options and a recommendation before it votes, and a clear record lets it follow up what it agreed. Decision papers and fuller minutes can start at the next meeting.
Trustees can decide with confidence at the meeting, without putting decisions off. The Board's record also shows who is doing what, and by when.
- Consider a one-page decision paper template, and use it for the next two decisions on the agenda.
- Agree a minutes template that records each decision, who owns it and when it is due.
- Under the agenda's existing 'Actions from Previous Meetings' item, list each action, its owner and its due date, and have the Chair read through the list at each meeting.
- Confirm who provides the Board's secretarial services, which rule 5.7.4 of the Constitution asks the Board to arrange through the Manager: who takes the minutes and keeps the Board's records, and how much time this needs. Many boards choose a minute-taker who is not also presenting reports at the same meeting, so the record stays independent.
- Te Whare Hukahuka can provide decision paper and minutes templates.
- The Board's minutes stay brief, and it is harder to look back on why a decision was made.
- Trustees decide without a recommendation in front of them, and risk putting decisions off while they catch up.
Put a one-page Annual Work Plan at the front of every board pack, so trustees can see the year ahead. Set the next meeting date before each meeting closes. Check that the usual one-hour meeting is long enough for what each pack asks of the Board.
The July 2026 minutes say the Board's Annual Work Plan is attached in BoardPro, and your Board Documents Checklist (the list of Board documents rated for this review) rates it as well used. It is not in the August 2026 pack, and we have not seen it. The August 2026 agenda and the July 2026 minutes both end with no date set for the next meeting. The August 2026 pack ran to 52 pages for a one-hour meeting.
A board that can see its year ahead can plan its work, prepare for each meeting and give each item enough time. Meetings already run reasonably well, so these are small changes that can start at the next meeting.
Trustees will see the Board's year ahead and know when they next meet. Each meeting will be long enough for the decisions its pack asks of the Board.
- Put the Annual Work Plan on page one of every board pack, with the current meeting highlighted.
- Set the next two meeting dates now, and keep a rolling calendar.
- Consider a standing call between the Chair and the Manager two weeks before each meeting to set the agenda.
- Consider moving policy reviews and the Annual Work Plan to one dedicated session each year, so neither is squeezed into a five-minute agenda slot.
- Trustees who do not open the Annual Work Plan in BoardPro cannot easily see which decisions and reports are coming up.
- With no date set when a meeting closes, the next one has to be arranged afterwards, and fewer trustees may be able to attend.
Tāhuhu is the ridgepole that elevates the kaupapa. This reflects the backbone of the strategy, to provide clear direction and a sense of priorities.
This dimension reflects Mana Āheinga – mana that comes from deciding our own aspirations, and charting our own path forward. True kaupapa contribute to building the hope, aspirations, capabilities and empowerment of the collective, so that in turn they can elevate the mana of the kaupapa.
The Strategic Plan we received has a vision, a mission, values and four focused goals. It has no set time period, targets, owners or review cycle.
Recommendations to improve your Tāhuhu
The current Strategic Plan has a number of areas to improve, including its completeness (it has no time period, targets or owners), its coherence, and its presentation and structure. A refreshed plan will be easier for the Board to check progress against, and to explain to funders.
The Strategic Plan we received has four focused goals, no date, and never names the district, the education sectors or learners. It lists no barriers (what could stop it reaching its goals). The three actions under the Sustainability goal are all environmental, although its objective also names organisational sustainability. One respondent said the last review was light and could be more thorough.
A plan whose goals are not specific, and that names no measures, communities or time period, is hard to check progress against. Contract funding, named in 2 of the 3 survey answers about current risks, is not yet part of the strategy. Starting the refresh soon would help other recommendations, such as Board-level indicators, get under way, and it could use the SOAR conversation proposed on the August 2026 agenda.
The Board will be able to check progress against a plan that names its target communities, its time period and its main barriers. The plan's Sustainability goal will also cover the organisation's financial future.
- Consider running the SOAR exercise proposed on the August 2026 agenda, and use it to name the three or four biggest barriers to the Strategic Plan's goals, and write them into the plan.
- Give the Strategic Plan a title block on its first page with the organisation's name, the district, the sectors and the plan period.
- Add at least one action on financial and organisational sustainability to the Sustainability goal.
- Set a strategy review point every six months in the Annual Work Plan.
- Te Whare Hukahuka can guide the Board through a clear, yet robust, Strategy Refresh process.
- A reader cannot tell from the Strategic Plan which organisation it belongs to or where it works.
- Contract funding, named in 2 of the 3 survey answers about current risks, stays outside the strategy.
Maihi represent the bargeboards of the whare – that connect the Tāhuhu to the Tūāpapa as the arms that turn your strategy into action. This represents the management systems, the operational rhythms and having the right people.
This dimension reflects Mana Whakahaere – mana that comes from turning leadership decisions into disciplined action to ensure the performance of a kaupapa.
Without a forecast for each contract, the Board may not see a financial problem coming.
Recommendations to improve your Maihi
Agree a short list of measures and success indicators that tell you how the organisation and the Board are performing. Review this annually alongside the Board's own self-review survey, so trustees have an agreed way to judge whether the strategy is working.
The Strategic Plan we received sets four goals with actions, and no targets, owners or review date. Your Board Documents Checklist (the list of Board documents rated for this review) rates an Annual Plan and Organisation KPIs as in place, which we did not receive. Nothing in the August 2026 pack reports against the strategic goals. Only 1 of 6 survey respondents said the Board has a clear set of KPIs that it uses.
Without agreed measures, the Board has no shared way to judge whether its strategy is working. In the survey, both respondents who answered the question on support asked for help with Board KPIs, so the Board is ready to start. A first short list can be agreed at one Board session, and a measure for each strategic goal can follow the Strategic Plan refresh.
A short list of measures gives trustees a regular, shared check on whether the Board and the organisation are making progress.
- Consider starting with three measures of the Board's own progress that came up in this Aromatawai: the share of actions agreed at Board meetings that are closed on time, the trustee training completed, and one gathering of the whole Board outside meetings each year. Each can be counted from the Board's own records. Then add one more measure for each of the four strategic goals.
- Note the measures at the top of the Manager's report and in the Annual Work Plan, so trustees see them at every meeting.
- Review the measures once a year alongside the Board's self-review survey, and talk through the results together.
- Te Whare Hukahuka can guide your Board in developing and refining a set of effective, Board-ready indicators.
- The Board keeps making decisions without its own measures, and cannot easily show the community or funders how the Board is going.
- The Board has no agreed measures to check progress on its own priorities, such as forecasting and trustee training.
- Agreed actions are harder to follow up, because the August 2026 agenda's 'Actions from Previous Meetings' item lists no actions, owners or due dates.
Produce a one-page budget forecast that shows, for each of the 12 contracts, what has been spent, what is left and where it is likely to finish. Make it a standing page in every board pack. Trustees would then see early if a contract is likely to cost more than its funding, with time to respond.
The 2026 budget summary shows one column for the whole organisation, with no view by contract and no list of contracts confirmed for 2027. Two income lines (contract funding and funding through REAP Aotearoa) make up 96% of budgeted income. On 5 August 2026 the Risk and Audit Committee noted that forecasting by contract would be highly beneficial, and 4 of 6 survey respondents raised forecasting.
Contract funding, including funding through REAP Aotearoa, makes up 96% of budgeted income, so the Board's main financial risk is a contract that costs more than its funding, or is not renewed. Today the full Board hears how each contract is tracking mainly when the Manager talks it through. A first one-page forecast can come to the next Board meeting, well before the next contracts renew.
Every trustee can easily see how each contract is tracking. The Board can then ask questions and make plans from a set of written figures that everyone has access to.
- Ask the Manager and the Finance Officer for a one-page table reported at meetings. It can be one row for each contract, showing months passed, amount spent, amount left and the likely financial position when the contract ends.
- Consider adding a status for each contract (confirmed, renewal pending, or at risk) and its end date, updated each quarter.
- Ask the organisation's external accountant whether using the 'tracking categories' feature in Xero, the accounting software, could produce the same one-page view of each contract for the 2027 budget.
- Have the Risk and Audit Committee consider whether the organisation needs more accounting support.
- Without a written forecast, the Board may not see that a contract will cost more than its funding until the money is spent.
- Detailed knowledge of each contract stays mainly with the Manager, which leaves the Board exposed if the Manager leaves suddenly.
- Without early warning, the Board has little time to cut costs, cover a shortfall from other income or seek more funding.
Give every trustee regular training in reading Buller REAP's own finance reports, including the Profit & Loss, the Balance Sheet and the Budget Variance Report. Give the trustees who already have financial skills a defined role in finance reporting. Training helps more of the Board question the figures with confidence.
In the survey, three of the five respondents who answered named financial skills as the thing to strengthen. Two other answers pointed to financial expertise already on the Board that could be used more. The August 2026 pack included a Budget Variance Report with written notes from the Finance Officer.
Trustees share responsibility for decisions about money, so each of them needs to understand the figures. When only a few people are confident with the reports, oversight depends on those people. Training would then enable the trustees to utilise the one-page contract forecasts that this dashboard also recommends.
Every trustee can read the organisation's finance reports and ask informed questions about them. The Board makes full use of the financial skills it already has.
- Consider one facilitated session each year on reading Buller REAP's own finance reports, held locally or online, and repeat it whenever a new trustee joins.
- Run a short round at a Board meeting where each member says the skills they bring.
- Consider giving the trustees with a financial background a defined role, such as on the Risk and Audit Committee or reviewing the finance report before each meeting.
- Ask the Finance Officer to add a short summary box to the top of the Budget Variance Report. It could show how many months the organisation could run on its cash, the surplus or deficit against the budget for the months so far, and reserves.
- Consider making 'trustee training completed' one of the measures of progress that the Board tracks.
- Trustees approve figures that some of them say, in the survey, they want to understand better.
- The Board could pay for outside financial skills while some of what it needs already sits among its members.
- The Risk and Audit Committee keeps depending on the Manager to talk it through the figures.
Show the whole financial plan on one page, including a contingency line (money set aside for the unexpected), planned building and repair work, and reserves. Add a short note explaining any planned surplus or deficit. Trustees would know what they are approving when they sign off the budget.
The 2026 budget plans a $25,198 deficit with no note on why or how it is funded. An $8,000 repairs cost entered twice makes up about a third of it. There is no line for contingency (money set aside for the unexpected), capital (building and repair work) or reserves. The Balance Sheet shows $400,000 in term investments, and $42,615 was spent on a classroom the budget does not include.
When the budget leaves out reserves and capital works, the Board approves only part of the financial plan, and decisions about reserves and building work are made outside it. Building the 2027 budget is the natural point to make the change. Trustees will use the new lines more easily after training in reading the finance reports, which this dashboard also recommends.
The Board will see the whole financial plan on one page, including what it holds in reserve and what it plans to build or repair. Any planned deficit, such as the $25,198 in the 2026 budget, will come with its reason.
- Add three lines to the 2027 budget: a contingency fund, capital works (building and repair work), and transfers to or from reserves. Show reserves at the start and end of the year on the same page.
- Add a two-sentence note explaining any planned surplus or deficit.
- Correct the $8,000 office repairs cost that is entered twice in the 2026 budget, so it appears once, and split General Expenses and Workshop / Course programmes into their main parts.
- In the 2027 budget, add a column of the previous year's actual or forecast figures beside each line.
- The Board approves a deficit with no written note on why it is planned or how it will be funded.
- Decisions on reserves and capital works are made outside the budget the Board signs off.
Fix the wrong title and date on the August 2026 Balance Sheet, the 2025 title on the Budget Variance Report, and the 11 July 2026 date on the Finance Officer's notes about the July figures. Add the budget for the months so far, and a short summary at the top that flags the lines needing the Board's attention.
The Balance Sheet in the August 2026 pack is titled 2025 and dated 31 December 2026, for figures that appear to be at 31 July. The Budget Variance Report sets seven months of actuals against the full-year budget and highlights no lines. Wages show 28% under the full-year budget, but run about 23% above budget for seven months. REAP Aotearoa funding shows 31% under, and the Finance Officer's note says it is on track.
Trustees trust reports more when the dates and titles are right, and they can act sooner when the important figures stand out. The fixes are small, and the Finance Officer can make them before the next board pack.
Trustees will be able to trust the finance reports on first reading. The lines that need a decision will stand out from the many that do not.
- Ask the Finance Officer to correct the Balance Sheet's title and date, which do not match the period its figures cover.
- Correct the $8,000 office repairs cost that is entered twice in the 2026 budget, so it appears once.
- Add a short summary box of the key figures to the Budget Variance Report (the report comparing spending with the budget), with a coloured mark beside any line more than 20% off the budget for the months so far.
- Keep a one-page list of all Board policies in the board pack, with the date each was last reviewed and when it is next due.
- Errors in dates and titles give trustees reason to doubt the financial reports.
- The few figures that need the Board's attention are hard to find among the many that do not.
Pou Tuarongo represents the back wall of the whare – how you protect your kaupapa over time, including disciplined risk management, compliance, succession and information transfer. Everything you put in place today shapes how your organisation and kaupapa grows intergenerationally.
This dimension reflects Mana Mokopuna – mana generated from protecting kaupapa across generations and replenishing the energy that sustains it.
A full Risk Register and a working committee are in place. The Manager holds much of the organisation's contract knowledge. New trustees receive an induction pack, and we did not see an induction process. The Board has not yet talked much about succession as a Board.
Recommendations to improve your Pou Tuarongo
Develop a short plan on how Buller REAP would keep running if the Manager steps away. As part of board member induction, give every new trustee a named mentor and a walk-through of the Board's papers and systems. This would enable the whole Board to know how the organisation would keep running without the Manager, and new trustees could contribute sooner.
The Manager has led Buller REAP for 5 years, after 10 years on the Board, and holds much of the contract knowledge. Your Board Documents Checklist (the list of Board documents rated for this review) rates succession and induction processes as up to date, while your Risk Register lists both as still to do, and we did not receive either. 4 of 6 survey respondents had no plan yet for succession in their role.
A small organisation that relies on one person's knowledge is exposed if that person leaves, and cover for leave is a good start. We saw no written plan for longer-term Manager succession, or for bringing new trustees up to speed. A one-page plan for the Manager's role can start at the next Board meeting, and a Board succession and induction plan can follow within six months.
Ensuring the organisation can keep running if the Manager steps away, with the whole Board knowing the plan. Each new trustee has a mentor to support them, and an induction pack.
- At the next Board meeting, ask the Manager and the Chair to prepare a one-page plan for Manager role succession. It can start by writing down the acting-Manager arrangement already used during leave, so the whole Board knows it.
- Have Board and Manager succession as a topic to discuss annually on the Board's Annual Work Plan.
- Consider pairing every new trustee with a named mentor for their first six months. Each would meet their mentor once before their first Board meeting, and have a short walk-through of BoardPro (the Board's online document system).
- Consider undertaking a board skills matrix (one-page stocktake of skills and representation) for board members before the next election round. Te Whare Hukahuka can provide a template.
- Fifteen years of organisational knowledge could leave with the Manager, and the Board would have to rebuild it quickly.
- New trustees can take more than a year to find their feet, as one survey answer says, and contribute less in that time.
- With no skills matrix (your Checklist rates it as not in place), the Board cannot show which skills to seek when a place opens.
Mahau is the front porch – the threshold between the organisation and external relationships. This includes REAP Aotearoa, funders, partners, and the rural communities the kaupapa exists to serve. Strong governance weaves these groups together to strengthen the kaupapa, with open dialogue, accountability and shared purpose.
This dimension reflects Mana Tauutuutu – mana exchanged through strong and enduring relationships that provide the mauri to keep a kaupapa alive.
Community voice reaches the Board through many channels. Telling stakeholders about the Board's decisions was among the lowest-scoring items in the survey.
Recommendations to improve your Mahau
Send members, partners and the community a short note after each Board meeting on what was decided. Add a Board section to the annual report on what the Board set out to do and what it achieved. Buller REAP already listens well, and these notes tell its communities what the Board did with what they said.
In the survey, telling stakeholders about the Board's decisions and direction was one of the two lowest-scoring items. Apart from the annual report at the AGM (annual general meeting), the Board does not regularly report its decisions back to the community. The Strategic Plan we received also never names Buller, the district, the sectors or learners.
Members and funders who hear what the Board decides are more likely to trust it and to offer support. Reporting back also makes the Board accountable to the communities it serves. A short note after each meeting asks little of anyone, so it can start after the next meeting.
Members, partners and the community hear what the Board decided and where it is heading. People also know who to talk to about the organisation's direction.
- After each meeting, consider sending the society's members and partners a five-line note on what the Board decided, and posting it on the organisation's own channels.
- Add a short Board section to the annual report, beyond the Chair's address, on what the Board set out to do, what it did and what comes next.
- Consider one structured way each year to ask the community what it wants, such as a short survey or a hui in each rural centre.
- When the Strategic Plan is next refreshed, name the district, the sectors and the communities Buller REAP serves on its first page.
- The community sees the programmes but rarely the Board, and may not know who to talk to about direction.
- Members of the society hear a whole year of decisions at once, at the AGM.
- The Board hears communities in many ways, but has no set point each year to ask what they want for its direction.
Appendix
Te Tukanga Aromatawai | Our Process
This Aromatawai is a kaupapa-Māori governance assessment that clarifies for your board what is working, what is not, and what to do next to elevate the mana and effectiveness of your board.
It draws on hundreds of data points and perspectives. It assesses not just your governance structures and processes, but also the relationships, the leadership dynamics, cultural integration and lived experience of your board members.
It draws on three lenses. We reviewed five board documents: the Constitution, the Governance Policy with the Risk Management Policy, the 13 August 2026 board pack, the 2026 budget summary and the Strategic Plan. Five Board members and the Manager completed a board self-assessment survey. We also held one 1-1 interview, with Chair Sarah Cook. The board opted for the light version of the Aromatawai, with one interview in place of the usual four or five, so the interview lens carries one voice and is weighted accordingly.
Our facilitator, Chevourne, recorded her reflections after the 1-1 interview and her notes around the key themes, board alignment, and areas of sensitivity are woven throughout the wording of this dashboard.
The dashboard also shows evidence tags to support a structured review of governance procedures against the considerations required by s42G of the Charities Act 2005.
We hope this visual dashboard helps your board to easily navigate these key messages to strengthen your governance.
Whaiaro | Personality Profiles
Five Board members and the Manager each recorded their own personality type. They used the 16 personality types, where each type has four letters and a name, such as ISTJ, the Logistician. Each card below describes a type in general, not the people named on it. The Board has a Logistician, two Commanders, a Protagonist and an Adventurer, and the Manager is an Entertainer. Together, they bring a mix of structure, drive, warmth and adaptability.
Strengths of this cluster
- Decisiveness, and comfort making the call
- Structure, planning and follow-through
- Holding the Board to its own rules and past decisions
Risks to navigate
- Can move to a decision before quieter voices have spoken
- May keep disagreement to themselves
- Can favour careful process or quick decisions, depending on who is chairing
Strengths of this cluster
- Attention to how decisions affect people
- Building relationships with community and staff
- Energy and flexibility when plans change
Risks to navigate
- May soften criticism to protect the group
- May avoid raising a hard issue to keep the peace
- May fill silences that others could use
Overall insights: In the personality questionnaire each person completed for this review, the Chair, the Deputy Chair and one trustee lean towards structure and planning. Another trustee, the youth member and the Manager lean towards warmth and people.
A round-the-table practice on decisions gives both groups a way to contribute to what the Board decides.
Of the six people who completed personality profiles for this review (five Board members and the Manager), three lean towards structure and drive, and three lean towards warmth, care and adaptability. Some survey answers asked for more chance to contribute, and shared work gives more people a way in.
The Board's different working styles show up in its meetings and its portfolios, so the Board draws on all of them.
- When portfolios are offered, consider pairing a member who leans towards structure with one who leans towards people, on work that needs both, such as community reporting, induction and the tikanga plan.
- Use a round-the-table practice on decisions, so every member is asked for a view.
- Use the Board's measures and action list to give shared work a clear structure.
Tuhinga | Document Review▾
We reviewed five of your governance documents in full. Across the five documents, 48 of the items we check are in place, 44 are partly in place and 28 were not found in the document. Click on each document below to see the checklist and the deeper review.
We reviewed five documents in full. They are the Constitution, the Governance Policy, the 13 August 2026 board pack, the 2026 budget summary and the Strategic Plan. We read the Governance Policy together with the Risk Management Policy and the 2026 Declarations of Interest form from the board pack.
The list below also shows 28 more documents from your Board Documents Checklist, the list of Board documents rated for this review. Five of them (the agenda, the minutes, the Interests Register, the finance reports and the Risk Register) were in the board pack, and they say so. We did not see the other 23, and we have not scored any of the 28. Where a rating differs from what we found, our finding in that dimension says so.
The Board could name its Conflicts of Interest Policy and its register of interests in the Constitution at the next amendment. Your Board Documents Checklist (the list of Board documents rated for this review) rates the policy as well used, although we did not receive it. Every Board member would declare their interests at least once a year, and whenever a new interest arises. The 2026 Declarations of Interest form in the board pack already does much of this, and filling in its date column would show when each interest was declared.
The Board could make sure its Board Meeting Procedures, which rule 7.4 refers to and which we did not receive, say how the Board votes, whether the Chair has a casting vote, and which decisions need more than a simple majority. A practical first step is to list the five most common kinds of Board decision and agree at a meeting what approval each needs.
The Board could set out in one place what each Board member owes the organisation, what protection they have from personal liability, and what expenses they can claim. One way to begin is to check that the Board member role description, which your Board Documents Checklist (the list of Board documents rated for this review) rates as up to date, covers these points, and to ask the insurer or accountant what cover protects Board members against personal liability.
The Board could agree what size of transaction, borrowing or property decision needs full Board approval, and whether any need approval from the society's members. A first step is to set a dollar amount above which a decision must come to the full Board with a written paper.
The Board could formally review this Constitution and fix the rules that do not match. For example, rule 6.4 refers to five sector groups and four communities of interest, where rules 5.8 and 5.9 list four and three, and rule 5.6 is garbled. A review cycle of no more than three years, recorded in the document, would keep it current.
The Board could check that the Chair and Board Secretary position descriptions, which your Board Documents Checklist (the list of Board documents rated for this review) rates as up to date, are current and kept in one place with the Manager's. It could also hold a delegations schedule that says what the Chair and the Manager can each approve without the full Board. A good first step is the Manager's financial limits, since the Financial Limitations Procedure named in the Risk Management Policy may already hold most of the numbers.
The Board could check that its Conflicts of Interest Policy says how a conflict is declared and what the member does during the decision, and that its Reimbursement of Expenses Policy says what Board members can claim and who approves it. Your Board Documents Checklist (the list of Board documents rated for this review) rates both policies as in place, but neither was among the documents we received. Where either is silent, a short addition would close the gap.
The Board could check that the Risk and Audit Committee's Terms of Reference, which your Board Documents Checklist (the list of Board documents rated for this review) rates as well used, cover its purpose, membership, what it can decide and how it reports to the Board. If no written version can be found, one way to begin is to ask the committee members to draft half a page, based on what the committee did at its June and August 2026 meetings.
The Board could make sure induction, succession and skills planning are each written down, with an owner, a simple method and a date in the Annual Work Plan. Your Board Documents Checklist (the list of Board documents rated for this review) rates the induction and succession processes as up to date, while the Risk Register lists both as still to do, so a first step is to find what already exists.
At the next review, the Board could update the list of laws, so the policy names the Acts the Board now works under. It could also name the current Constitution, passed in May 2024, in place of the 2009 version the policy now cites.
Every item marked For Decision could come with a short paper. It would say what the Board is being asked to decide, the options, what management recommends, and a draft resolution. A first step is a half-page paper each for the proposed AI (artificial intelligence) policy and the proposed change of financial year.
The Manager's report could include a short section for each of the four strategic goals, saying what progress was made this period. The contract-by-contract report can stay underneath.
The Board could check whether one hour was enough for the 52-page August 2026 pack, and set the next meeting date before closing each meeting. The work plan, which the July minutes say is attached in BoardPro, could also go in the pack.
The finance report could show two or three headline figures and flag the lines that need the Board's attention. The Balance Sheet title and date also need correcting.
The pack could include a one-page list of all Board policies, with the date each was last reviewed and is next due.
This review checks two things: whether the plan has the parts a strategy needs, and whether the Board uses it. It does not judge whether the direction itself is the right one for Buller REAP. Te Whare Hukahuka's Strategy Review looks at that in depth, and can guide a refresh.
The plan could say whose plan it is, which communities and sectors it serves, and which years it covers. A first step is a one-paragraph opening that names Buller REAP, the Buller District, the sectors from the Constitution and the plan period.
Each of the four goals could have one to three measurable targets. One way to set them is a Board session. Take each goal in turn and ask what the Board would see in three years if that goal worked. The answers become the targets.
Each goal could have a named owner who reports on it. The Board could review progress at a set point in the Annual Work Plan, at least every six months.
The Strategic Plan could name the biggest barriers standing between Buller REAP and its vision. The Sustainability goal could also include at least one action on financial and organisational sustainability.
The budget could show income and direct costs for each contract or programme, alongside the view for the whole organisation. With twelve contracts, a single column hides which ones pay their way. The Risk and Audit Committee already reviews Profit & Loss by contract, and in August noted that forecasting by contract would be highly beneficial.
The budget could show at least one past year's actual figures beside it. A short note could explain any line that moves by more than 10%, and another could explain the planned deficit and how it is funded.
Each contract income line could show a status (confirmed, renewal pending or at risk) and the contract end date.
The budget could include a named contingency line (money set aside for the unexpected), a capital budget for planned works such as the classroom bought this year and the roofing quote on the August agenda, and a line showing any planned transfer to or from reserves (the savings the organisation holds).
Remove the duplicated repairs line, and split General Expenses and Workshop / Course programmes into their main parts.
Tūtohu Ture | Charities Act Review (s42G)
This Governance Aromatawai includes a structured review of your organisation's governance procedures against the three considerations required by s42G of the Charities Act 2005.
Section 42G of the Charities Act 2005 requires registered charities to review their governance procedures at least every three years and consider whether those procedures are fit for purpose, assist the charity to achieve its charitable purpose, and assist the charity to comply with the requirements of the Act.
We recommend that your board approves and minutes the following resolution as retained evidence of its s42G review.
NOTE: Your board is not required to submit the evidence of the review to Charities Services as part of compliance, but are required to retain records of the review.
To print a summary of the Charities Act s42G review, click here.